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Review Customer Responses Before Confirming

If a service asks the customer for extra information, the owner should review that response on the website before confirming and completing the service flow.

Steps

Step 1: Open Pending Orders and use View Response for the order item.

Open Link

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Step 2: Review the customer response when the service requires extra details.

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Step 3: Confirm the booking only after the response has been checked.

Open Link

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Step 4: Use Confirmed Orders to continue until the work is completed.

Open Link

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Business Help

Need help with registration, documents, or store setup?

Use the business support path when you need help with approval state, document review, store setup, bookings, or service management.

Contact Business Support General Contact

Best for: onboarding, document review, dashboard unlock, store setup, and service or booking questions.

Fastest path: include your business name and the page or step where you got stuck.

Figsor

Figsor

Review Customer Responses Before Confirming

Steps

Step 1: Open Pending Orders and use View Response for the order item.

Step 2: Review the customer response when the service requires extra details.

Step 3: Confirm the booking only after the response has been checked.

Step 4: Use Confirmed Orders to continue until the work is completed.

Need help with registration, documents, or store setup?

Figsor